✨ New Arrivals Just Dropped!Explore
Returns & Exchanges
At PAUME, we want you to love your hand care routine; if you are not completely satisfied with your purchase, we offer easy returns on unopened and unused products within 30 days of delivery.
1
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to start the process.
2
Prepare Your Package
Carefully pack the items in their original packaging to ensure they are protected during transit back to our warehouse.
3
Attach Shipping Label
Print the prepaid shipping label provided through our portal and secure it to the outside of your return parcel.
4
Receive Your Refund
Once our team inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing